Life can be stressful and daunting when your child isn't well. Putting the right care in place, to support and grow with your child and your family, can make all the difference.
We work closely with the children and young people in our care, their parents and families, to provide clinical care of the highest quality. We support children with a range of complex needs, including cerebral palsy, severe genetic conditions, spina bifida, brain injury, spinal injury, Down's syndrome, hydrocephalus, and congenital conditions.
How do we help?
The care we put in place for our clients keeps the child at the centre of everything we do - building comprehensive support, tailored to their needs, and that can grow with them as they change and develop. We work with children at all stages of their development, from the very young, right through to their transition into adulthood.
We know that having a child with complex needs can have an impact on the whole family. That's why we work together with the families we support to provide a service that is family-focused, enabling our young clients to enjoy life lived at home where they belong, and participate fully in ordinary family life.
We're flexible in our approach, offering support that is built around the family routine; that includes flexing our support between term time and school holidays, and even accompanying our clients on holiday when required.
All of our personal care assistants undergo comprehensive, industry leading training as part of their induction to Complete Care, reinforced by client and child specific, nurse-led training in the home, so you can be sure that your child is receiving the best possible care.
In particular, our paediatric team is skilled in areas such as:
And because we know that welcoming somebody new into your home isn't always easy, we make sure to introduce all team members to you and your child before they begin working in your home.
We recognise that things can change over time, and the pace of change can be accelerated particularly when working with children or young people, so we continually reasses our clients to make sure that our care is reflective of their needs.