Head of Clinical Services
Shona began her nursing career in September 2000, having qualified from Strathclyde University. Her first post was in the Intensive Care/High Dependency Unit at the Cumberland Infirmary in Carlisle, where she worked as a Band six nurse for seven years. Opportunity then led her south to Portsmouth, where she worked in a considerably larger Critical Care Unit at the Queen Alexandra Hospital. This experience allowed her to work with many Service personnel, which gave her a greater understanding of the fears and challenges faced at the sharp end of military life.
Having been at the critical end of so many individuals’ care and treatment, Shona’s professional development directed her towards caring for clients and patients in the community; working in Solent NHS as part of a busy Community Nursing team, delivering hands on clinical care, managing a nursing team with a remit in the Adult Safeguarding team.
On joining Complete Care, Shona worked as a Regional Manager in the South, progressing to her current role as Head of Clinical Services in 2015. Her focus is on ensuring we maintain high standards of excellence in clinical care practice throughout the organisation.
Shona’s nursing role has allowed her the privilege to work with patients and clients who have had their own challenges and obstacles to overcome, through trauma, injury or condition. It is these challenges that have served the most to help her persevere, grow and become a better and more caring nurse and person.